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Citibank australia credit card contact Thank you for using our Live Chat service. for 28 months on balance transfers. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional Citi Clear Credit Card. Apply now. If your card is lost or stolen, please contact us as soon as possible, at any time, via our international customer service number +61 2 8225 0615. a. Citi Credit Cards Complimentary Insurance Policy Information Booklet – effective 1 November 2023 . *Eligibility criteria and T&Cs apply. Citi is among the largest financial services companies in the world, and operates in more than 100 countries. Learn more Forgot User ID: If you've forgotten your User ID, you can easily retrieve this from Citi Online. We will endeavour to contact you using your preferred contact method. Learn more National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. * National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide For Citi credit card offers & options, simply apply online and choose from balance transfer, rewards, low-interest rate & no-annual-fee credit cards. which are available by going to the offer page or by contacting our Customer Service Centre on 13 You can also call the Customer Service Centre. In the meantime, here are some useful articles to help you navigate our digital world. which are available by going to the offer page or by contacting our Customer Service Centre on 13 National Australia Bank Pty Limited Credit Reporting Policy. Activate new credit card; Activate new Citi Cards; New business and general information Enquire about or apply for Citibank products National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. Citigroup Pty Limited Credit Assistance Provider Credit Guide Citi Clear Credit Card. You are now queued at number . National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. Lending accounts. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide For Citi Prestige Visa cardholders, Concierge Services is provided by Aspire Lifestyles (Australia) Pty Ltd until 31 December 2024. Financial Services Guide. For information on our range of savings and everyday accounts, 1. Citi Credit Cards Complimentary Mobile Phone Insurance Terms and Conditions. Eligible cards are Citi Prestige Mastercard, Premier Mastercard, Rewards Mastercard, Simplicity Mastercard, Clear Mastercard and Classic Plus Card. * Learn more about the Mastercard benefits you will have access to, while still enjoying the current card benefits Citi Clear Credit Card. A flexible way to manage your cashflow. Send Message. 2. The move to NAB: We're pleased to advise that on 1 June 2022, National Australia Bank Limited (NAB) acquired the consumer banking business from Citigroup Pty Limited (Citi) and appointed Citi Citi Clear Credit Card. Please ensure to cancel all existing PayAll payments with due dates on or after 31 May 2023. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide Citi Clear Credit Card. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Credit Card Terms and Conditions and Other Important Information. com. Our officers are currently busy. Complimentary Insurance - Citibank Australia: Many of our Citibank credit card cardholders are eligible for complimentary insurance cover. For further clarification of your policy please contact Zurich Australia Insurance Limited (Zurich) on 1800 648 093 for National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit cards. We Citi Clear Credit Card. Citi is the fifth largest credit card issuer in Australia, with over 12% of the market. which are available by going to the offer page or by contacting our Customer Service Centre on 13 The actual amount charged to the cardholder's eligible Citibank Rewards Credit Card - Classic or BP - Citibank MasterCard credit card accounts to purchase the personal goods; or; A$1,000 per claim in respect of jewellery, watches and fine arts; or; A$50,000 in any 12-month period in respect of any one cardholder's eligible Citibank credit card Citibank Rewards Credit Card - Signature: New to Australia: Fax to 1300 301 249 or Post to Citibank Credit Cards GPO Box 1625, Sydney NSW 2001. Upon the expiry date of your current Citi credit card, your renewal card will be a Mastercard. which are available by going to the offer page or by contacting our Customer Service Centre on 13 For Citi credit card offers & options, simply apply online and choose from balance transfer, rewards, low-interest rate & no-annual-fee credit cards. The move to NAB: We're pleased to advise that on 1 June 2022, National Australia Bank Limited (NAB) acquired the consumer banking business from Citigroup Pty Limited (Citi) and appointed Citi National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. Citi Clear Credit Card. The discount will apply to the price including taxes and fees. which are available by going to the offer page or by contacting our Customer Service Centre on 13 . which are available by going to the offer page or by contacting our Customer Service Centre on 13 National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Citibank (Bank): 1. If you have questions about your application, please contact our customer service team on 13 24 84. Citi Australia has been operating for more than 30 years, with one million plus Australian customers and more than one thousand Australian corporate and institutional clients. Self Service Banking : For fast and convenient banking, use our self-service telephone banking system. Please take a moment to give us your valuable feedback. Our Customer Service Team is here to support you. We will be with you soon. Unique events 13 - Have access to the best seats in the house and early access to the finest once-in-a National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide Citi Clear Credit Card. One of our Customer Service Officers will review your recent transactions, block your account to stop any fraudulent activity and organise to issue you with a new card. For general enquiries about your policy please contact AGA Assistance Australia Pty Ltd (Allianz Global Assistance) on 1800 072 791. which are available by going to the offer page or by contacting our Customer Service Centre on 13 For Citi Credit Card offers & options, simply apply online and choose from balance transfer, rewards, low-interest rate & no-annual-fee credit cards. citiworldprivileges. Check the Citibank website for local and international partners www. You will need your Debit/Credit Card/ Internet Access Number, CVV number, date of birth and your mobile phone to receive your One Time Pin which will authorise your request. Among the list, access to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. which are available by going to the offer page or Citi Clear Credit Card. Refer to Changes to your Citi Rewards and Citi Qantas Rewards Program Terms and Conditions – Citi Premier Visa Credit Card and Citi Prestige Visa Credit Card – effective 1 January 2025. Lost or stolen cards. By submitting this form, you consent to us collecting, storing and disclosing your personal information. Citigroup Pty Limited ABN: 88 004 325 080 I AFSL No: 238098 I Australian credit licence: 238098 I BSB: 242 200 I SWIFT code: CITIAU2X I Biller Code: 49502 The advice given on this website was prepared without taking into account your objectives, financial situation or needs, so before acting on it, you should consider the appropriateness of the advice having regard to your Citi Clear Credit Card. which are available by going to the offer page or by contacting our Customer Service Centre on 13 To receive the 5% discount, you must enter the promotional code at checkout and pay with your eligible Citi Credit Card. When you redeem Points for an Annual Fee Credit, your total available Points balance will be reduced and the credit will be applied to your Citi card within seven calendar days. Manage your cashflow with Citi Instalment Plans. Citi Premier Card – 110,000 Velocity Points via Points Autosweep: To be eligible to receive 110,000 bonus Velocity Points (automatically redeemed from 220,000 Citi reward Points), you must apply for a new Citi Premier Credit Card before the offer is withdrawn spend a minimum of $8,000 on eligible purchases using your new card within 3 months from approval and provide Citi Clear Credit Card. which are available by going to the offer page or by contacting our Customer Service Centre on 13 As Australia's only direct-earning Emirates Skywards frequent flyer credit card, the Emirates Citi World Mastercard from Citibank offers both Skywards miles and a range of Emirates-related perks to go with them. Check below to see if your card carries any complimentary insurance policies. Citi has agreed with NAB to provide transitional services in relation to the transferred business. The length of the introductory period – to maximise the savings with the low interest rate, you need to be able to pay off the balances transferred onto the card within this period. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Citibank Australia, headquartered in Sydney, is one of the largest foreign banks in the country. Please allow up to 5 Citi Premier Card – 110,000 Velocity Points via Points Autosweep: To be eligible to receive 110,000 bonus Velocity Points (automatically redeemed from 220,000 Citi reward Points), you must apply for a new Citi Premier Credit Card before the offer is withdrawn spend a minimum of $8,000 on eligible purchases using your new card within 3 months from approval and provide Citi Clear Credit Card. Annual Fee Credit is available in predetermined amounts based on your Citi credit card account type. au. For Citi credit card offers & options, simply apply online and choose from balance transfer, rewards, low-interest rate & no-annual-fee credit cards. So choose an offer with a period that’s long enough for you to do so. which are available by going to the offer page or by contacting our Customer Service Centre on 13 For Citi Premier Visa cardholders, Concierge Services is provided by Aspire Lifestyles (Australia) Pty Ltd until 31 December 2024. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide Citi Premier: $0: Citi Rewards: $90: Citi Classic: $15: Citi Simplicity: $0: Citi Clear: $0: Citi Prestige: $0: Emirates Citi World: $0: Late Payment Fee Effective 10 April 2019: $30 ($0 for Simplicity) $30 each time we do not receive the Minimum Payment Due and any Overdue Amount by the payment due date, debited to your Account after the Citi Clear Credit Card. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. The balance transfer rate - balance transfer credit cards typically have promotional offers (what you pay during the introductory Citi Clear Credit Card. You can close your credit card account in the following ways: Sign on to Citi Online; Select 'Services' Select 'Card services' Select 'Manage my accounts' Select 'Account closure request' Alternatively, contact us on 13 24 84 (or +61 2 Citi Clear Credit Card. Please click here for Citi Clear Credit Card. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi"). Notice of changes to Citi PayAll for all Citi Credit Cards - effective 20 January 2025. NAB is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB") is the credit provider and issuer of Citi branded credit products. About us; Rewards; Accessibility You will no longer be able to set up new PayAll transactions on your Emirates Citi World Mastercard® from 21 May 2023 onwards. which are available by going to the offer page or by contacting our Customer Service Centre on 13 National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) is the credit provider and issuer of Citi branded credit cards. . NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to provide transitional We would like to show you a description here but the site won’t allow us. CITI AUSTRALIA. The company provides a full array of financial services to retail, commercial and corporate customers, institutions and governments. Turn a big purchase on your credit card or loan into smaller monthly repayments or your available credit into cash, at a lower rate*. which are available by going to the offer page or by contacting our Customer Service Centre on 13 To safeguard your personal data, please send your account-related requests through our Secure Mailbox via Citi Online. Cancel. which are available by going to the offer page or by contacting our Customer Service Centre on 13 NAB is the credit provider and issuer of Citi branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide For Citi Credit Card offers & options, simply apply online and choose from balance transfer, rewards, low-interest rate & no-annual-fee credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) ("NAB"), is the credit provider and issuer of Citi branded credit products. Customer service is slow to understand issues and it takes a long time for any solutions to be implemented. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Credit card accounts. About Citi Credit Cards. which are available by going to the offer page or by contacting our Customer Service Centre on 13 There is also an option to speak to a customer service officer if required to complete your enquiry. 2 out of 5 stars from 892 genuine reviews on Australia's largest opinion site ProductReview. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Citi Clear Credit Card. If you choose to switch to a new Citi credit card, please update your existing payments to your new Citi credit card. Thank you for your patience and we look forward to serving you. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Citibank World Privileges 5 - Access a world of preferential treatment and benefits when you travel, with discounts at restaurants, hotels, car rentals, department stores and more. which are available by going to the offer page or by contacting our Customer Service Centre on 13 Manage your cashflow with Citi Instalment Plans. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) ("Citi") and has appointed Citi to provide Welcome to Citi Live Chat. Meet your new Citi Mastercard. 0% p. Wait. nxfhfemjctnuwknxbqjkxqhntenokfsxqxecodlyrlvielt